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If you cancel an onsite or telehealth appointment with less than 24 hours advance notice, there will be a 50% cancellation fee. In the event that you need to cancel, we ask that you provide at least 24 hours advance notice of the need to cancel in order to avoid a cancellation charge. You will not be charged until your appointment is held. Synergy Wellness Center will ask for a credit card to at the time you schedule your appointment to hold your appointment.
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If you have a monthly membership, you may cancel this membership if there are extenuating circumstances with 30 days written notice by mail or by emailing, otherwise the memberships are binding agreements for the 6-12 month periods depending on the membership. Due to limited capacity for in studio classes, we ask that you provide 24 hours advance notice of the need to cancel in order to avoid a $20 cancellation fee. If you signed up and paid for a single yoga or meditation class and did not attend the class, Synergy Wellness Center will note this as a late cancel. No call/no shows for a workshop/event are not eligible for a refund. Synergy Wellness Center will provide a credit equal to the paid amount towards any future workshop, event, class or appointment as long as you provide 48 hours advance notice of the need to cancel.
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In an effort to be understanding to all of our clients, and out of consideration for our staff, we have adopted the following cancellation policies: We understand that unanticipated events occasionally happen. At Synergy Wellness Center, all services are expected to be paid on the day that the service is rendered.